If You Have a Negative Message to Deliver, What Should

question 7

Multiple Choice

If you have a negative message to deliver, what should you do?

• A) Focus on what you can do.
• B) Deliver the message quickly and bluntly to minimize pain.
• C) Be sure to spend the majority of the message focusing on the negative to make sure the recipient fully understands.
• D) Avoid mentioning the negative news until the very last sentence of the message.
• E) Avoid positive language, as it delivers a mixed message.

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Definitions:

Induce Dipole

The temporary polarization of a molecule caused by the vicinity of a charged object or another polar molecule.

Electron Cloud

A model describing the area around an atomic nucleus where electrons are likely to be found, depicting electron positions as a cloud-like distribution.

Temporary Dipole

A temporary dipole occurs when there is a short-lived imbalance of electron density within a molecule, causing a temporary separation of charges.

Intermolecular Force

The forces of attraction or repulsion which act between neighboring particles (atoms, molecules, or ions).