The Following Is a Quotation from a Negative Performance Review

question 13

Multiple Choice

The following is a quotation from a negative performance review delivered by a senior manager to a team leader: "I know you and your team have the potential to turn things around for our next performance review; hence, we need to totally focus on getting everything right from now on." The performance review is ineffective because it

• A) does not focus on attitudes and intentions.
• B) does not use the sandwich approach.
• C) uses a compliment as a buffer statement.
• D) uses a teaser message as an opening statement.
• E) does not provide measurable and realistic expectations.

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Definitions:

Dog

A domesticated carnivorous mammal that typically has a long snout, an acute sense of smell, non-retractable claws, and a barking, howling, or whining voice.

BCG

Refers to the Boston Consulting Group Matrix, a strategic planning tool that categorizes a company's business units or products into four categories (Stars, Cash Cows, Question Marks, and Dogs) based on market growth and market share.

SBU

Strategic Business Unit; a semi-autonomous component of a larger organization, often focused on a specific product line or market segment.

Growth-Share Matrix

A strategic business tool used to evaluate a company’s portfolio of products or business units on the basis of their growth potential and market share.