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Which of the Following Should Communicators Avoid When Delivering Bad-News

question 71

Multiple Choice

Which of the following should communicators avoid when delivering bad-news messages?


Definitions:

Instruct

To provide knowledge or information on a specific topic or procedure.

Schedule

A plan that lists times at which specific events, tasks, or activities are intended to occur.

Recall Notice

An alert issued by a manufacturer or government agency regarding a product defect or safety issue, urging consumers to return, repair, or exchange the affected products.

Reminder Mailing

A communication strategy involving sending mail to individuals to remind them of upcoming events, appointments, or necessary actions.

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