You Are a Senior Manager Who Needs to Evaluate Five

question 35

Multiple Choice

You are a senior manager who needs to evaluate five supervisors in your department. Which of the following supervisors will you decide is the most effective at delivering performance reviews?

• A) Rita sugarcoats the description of problem behaviors while delivering a negative performance review.
• B) Adrianne procrastinates delivering negative feedback when she sees that employees are defensive.
• C) Julia helps the poor performers of her team understand the ways in which they are hurting organizational performance.
• D) Jorge discusses what he believes employees are thinking rather than their concrete actions.
• E) Derek uses an accusatory tone while delivering a negative performance review.