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Roberto, a Manager at GBN, Has to Prepare a Report

question 16

Multiple Choice

Roberto, a manager at GBN, has to prepare a report about the advantages of introducing a counseling program for employees in his company. In his report, he makes the claim that introducing a counseling program would reduce voluntary turnover because employees would be happier with their pay packages, but he offers no evidence linking counseling with pay. This report failed to effectively deliver the message that Roberto had intended. Which of the following is most likely to be the reason behind this failure?

Understand the significance of demographic analysis in market targeting.
Recognize the critical role of financial projections and statements in business planning.
Understand the essential need for environmental and industry analysis in business planning.
Acknowledge the significance of addressing potential pitfalls and problems in a business plan.

Definitions:

Training Costs

The expenses associated with improving employee skills and competencies through educational programs and activities.

Work Efficiency

The effectiveness with which tasks and activities are completed, often assessed in terms of speed, quality, and resource use.

Coordinating Mechanism

The methods, practices, or systems used to align and direct the diverse activities and resources of an organization towards achieving its goals.

Informal Communication

Informal Communication is the exchange of information, ideas, or feelings without formal structure or protocols, often spontaneously among colleagues or within social groups.

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