Most Organizations Strive to Resolve Between _______ of Requests at the First

question 53

Multiple Choice

Most organizations strive to resolve between _______ of requests at the first Level of support in less than an hour.

• A)10% and 15%
• B)20% and 30%
• C)50% and 55%
• D)75% and 85%
• E)95% and 99%

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Definitions:

No Personal Liability

Refers to the legal protection shielding individual assets from being used to satisfy business debts and liabilities.