In Hybrid Transactions That Involve Both Services and Products, the Dominant

question 23

True/False

In hybrid transactions that involve both services and products, the dominant element of the transaction dictates whether strict liability applies.

---

Definitions:

Organizational Citizenship Behaviour (OCB)

Voluntary, informal behaviour that contributes to organizational effectiveness.

Charisma

The compelling attractiveness or charm that can inspire devotion in others.

Stylized Influence

A form of influence that is characterized by being highly emblematic or symbolic, often associated with distinct and recognizable patterns or behaviors.

Charisma

A personal quality that gives an individual influence or authority over large numbers of people, often resulting in strong leadership capabilities.