A Quality Assurance Manager Is Interested in Determining the Likelihood

question 60

Multiple Choice

A quality assurance manager is interested in determining the likelihood that more than 20 calls come in to a particular customer service centre per hour. What method would be most appropriate for assigning this probability?

• A) Personal
• B) Judgmental
• C) Subjective
• D) Relative Frequency
• E) Classical

---

Definitions:

Total Caloric Intake

The total amount of calories consumed in a given period, important for managing weight and nutritional balance.

Phospholipids

A class of lipids that are a major component of all cell membranes, capable of forming lipid bilayers.

Polyunsaturated Vegetable Oils

Oils extracted from plants that contain multiple double bonds in their fatty acid chains, considered healthier than saturated fats.

Double Covalent Bonds

Chemical bonds involving the sharing of two pairs of electrons between atoms, contributing to the molecule's stability.