The Manager of a Computer Help Desk Operation in Moncton

question 5

Multiple Choice

The manager of a computer help desk operation in Moncton has collected enough data to conclude that the time per call is normally distributed with a mean equal to 8.21 minutes and a standard deviation of 2.14 minutes. The manager wants to set the time limit at a level such that it will sound on only 8 percent of all calls. The time limit should be

• A) about 11.23 minutes
• B) about 5.25 minutes
• C) about 14.58 minutes
• D) about 10.35 minutes
• E) about 20.29 minutes

Identify intended connecting terms in arguments by analogy.

Evaluate the strength of an argument by analogy based on the relevance and similarity of examples.

Understand the process and importance of finding connecting terms in analogical arguments.

Analyze the impact of similarities on the strength of analogical arguments.

---

Definitions:

Torque Converter

A fluid coupling consisting an impeller, stator, and turbine used to transmit driving torque from an engine to transmission; it provides continuously variable drive ratios and can multiply torque.

Countershafts

Secondary shafts in a gearbox that carry gears of various sizes, affecting the gear ratio between the input and output shafts.

Allison TC10

A model of automatic transmission for commercial vehicles, offering fuel efficiency and durability, designed by Allison Transmission.

Input Torque

The amount of turning force applied to the input shaft of a mechanism or system, such as a gearbox, influencing its output torque and overall performance.