In Discussing How Its Customers Use Online Services, a Bank

question 10

Multiple Choice

In discussing how its customers use online services, a bank manager noted "there seems to be a strong correlation between the use of the online bill paying feature and gender." Which of the following is true regarding this statement?

• A) The correlation between the use of online bill paying and gender is negative.
• B) The correlation between the use of online bill paying and gender is positive.
• C) There may be an association between the use of online bill paying and gender, but these variables are both categorical so they cannot be correlated.
• D) More males will bank online compared with females.
• E) More females will bank online compared with males.

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Definitions:

Anxiety

A feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome.

Potentially Violent

Refers to a situation or individual that might result in physical aggression or harm due to various factors like mental health issues, stress, or conflict.

Deliberate Gestures

Intentional movements or signals made by a person to convey a message or perform a specific action.

Broad Openings

Structures or objects having a wide gap or aperture.