It Is Critical in Change Management to Understand That the Real

question 66

True/False

It is critical in change management to understand that the real costs and benefits are far more important than the perceived costs and benefits, because people act on what is true, not on what they believe to be true.

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Definitions:

Emotional Labor

Involves the management and regulation of emotions by individuals, especially in professional settings, to fulfill job requirements or meet organizational expectations.

Job Satisfaction

Job satisfaction is the level of contentment employees feel about their work, which can affect their motivation, productivity, and overall well-being.

Emotions

Complex psychological states involving physiological arousal, expressive behaviors, and conscious experience, affecting one’s thoughts and actions.

Attitudes

Psychological constructs represented by evaluations of people, objects, or ideas with some degree of favor or disfavor.