Rather Than Attempting to Teach the Users All the Features

question 12

True/False

Rather than attempting to teach the users all the features of the system, training should instead focus on the much smaller set of activities that users perform on a regular basis and ensure that users are truly expert in those.

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Definitions:

Conflict Theory

A theoretical framework suggesting that societal structures are shaped by power struggles between different social groups, often focusing on issues of inequality and conflict over resources.

Functionalist

A theoretical perspective that analyzes social phenomena in terms of their functions or contributions to the maintenance of societal stability.

Independent Variable

In scientific research, the variable that is intentionally changed to observe its effect on the dependent variable.

Knowledge Retention

The process by which information and skills are retained in an individual or organization, often involving memory and learning practices.