The Type of Documentation Designed to Describe How to Perform

question 66

True/False

The type of documentation designed to describe how to perform business tasks is known as procedures manuals.

---

Definitions:

Discrimination

Unjust or prejudicial treatment of people based on characteristics such as race, age, sex, or disability.

Generalization

The process in which the effects of a learned behavior spread from the original situation to new situations or stimuli that are similar.

Shaping

A method used in behavioral psychology to gradually guide someone towards a desired behavior by reinforcing successive approximations of the target behavior.

Operant Conditioning

An approach to modifying behavior strength through the implementation of positive or negative feedback.