Juan Is Designing a User Interface for the Data-Entry Clerks

question 21

Multiple Choice

Juan is designing a user interface for the data-entry clerks in the marketing department. In an interview with the department manager, Juan has learned that the department has frequent turnover and that there is very little money for training. What two interface design principles would you recommend Juan emphasize in his design?

• A) aesthetics and consistency
• B) aesthetics and layout
• C) content awareness and aesthetics
• D) content awareness and minimal user effort
• E) user experience and consistency

Identify the variations in learned helplessness types.

Grasp the significance of attribution styles in personal and situational contexts.

Identify different types and triggers of conflict.

Understand the stages of the conflict process.

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Definitions:

Important

Having significant value, meaning, or influence; something that holds great relevance or priority.

Inducement

An offer or promise made to persuade someone to act, often used in the context of contracts to describe something that motivates a party to enter into the agreement.

Indorses

Refers typically to the act of signing the back of a financial instrument, such as a check, thereby transferring rights to another party.

Negotiates

The process of discussing something formally in order to reach an agreement, usually in the context of contracts, salaries, or prices.