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Analysts must assume that users have not read the manual, have not attended training, and do not have external help readily available. To confront these realities, navigation controls must be designed with three basic principles. Identify and define these three principles. Provide an example for each.
Rational Logical
Pertaining to the ability or process of reasoning in a clear, consistent, and deductive manner to solve problems or make decisions.
Cognitive-Behavioral
A therapeutic approach that focuses on changing negative thought patterns and behaviors to improve mental health.
Insight
The sudden perception of relationships among various parts of a problem, allowing the solution to the problem to come quickly.
Humanistic
A psychological perspective that emphasizes the holistic view of the individual, focusing on free will, self-efficacy, and the inherent goodness and potential for growth in all people.
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