Examlex
What is a cognitive map?
Job Shops
A type of manufacturing process in which small batches of a variety of custom products are made.
Service Blueprinting
A tool used in service design to visualize the service process, points of customer contact, and the physical evidence of a service from a customer's perspective.
Provider's Interaction
The engagement and communication between a service provider and their clients or customers, often critical to service delivery and satisfaction.
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