Analysts Must Assume That Users Have Not Read the Manual

question 63

Essay

Analysts must assume that users have not read the manual, have not attended training, and do not have external help readily available. To confront these realities, navigation controls must be designed with three basic principles. Identify and define these three principles. Provide an example for each.

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Definitions:

Social

Pertaining to society or its organization, or relating to human society and its modes of organization.

Cultural Rules

The norms, values, and practices that are accepted and followed within a specific culture or society.

Socialization

The process through which individuals learn and internalize the values, norms, and behaviors that are considered appropriate in their society.

Childhood

The period in a human's life from birth to adolescence, characterized by growth, development, and learning within a familial and societal context.