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Q18: Developing an information system is similar to
Q23: Many different approaches have been suggested to
Q24: The person that identifies opportunities for improvements
Q30: A relational database may be optimized for
Q41: Top-level executives of outstanding service organizations spend
Q49: Describe the terms action, activity and object
Q59: Each use case can be associated with
Q60: From a practical point of view, to
Q60: As many as 70% of companies with
Q87: An alternative matrix combines several feasibility analyses