Benchmarking Refers to Studying How Other Organizations Perform a Business

question 75

True/False

Benchmarking refers to studying how other organizations perform a business process so you can learn how your organization can do it better.

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Definitions:

Resistance

The refusal to accept or comply with something; the attempt to prevent something by action or argument.

Terrible Experience

An event or situation that is extremely distressing, traumatic, or horrifying to an individual.

Defense Mechanism

A collective term for a number of reactions that try to ward off or lessen anxiety by various unconscious means.

Id

In Freudian psychoanalysis, the part of the mind that is the source of instinctual impulses and demands for immediate satisfaction of primitive needs.