Which of the Following Is NOT One of the Characteristics

question 30

Multiple Choice

Which of the following is NOT one of the characteristics of effective service leadership according to Pernille Spiers-Lopez of IKEA?

• A)being authentic and not afraid to face mistakes
• B)self-examination
• C)putting in extra hours beyond the 40 hour work week
• D)personal values
• E)trusting the people around, and being trusted

---

Definitions:

Trust Versus Mistrust

Trust versus mistrust is the first stage in Erik Erikson's theory of psychosocial development, occurring in infancy, where the consistency of caregiver support leads to trust or mistrust development.

Cognitive Development

The process by which individuals acquire and evolve their thinking abilities, including problem-solving, memory, and understanding concepts.

Different Thought Processes

Different thought processes describe the variety of ways individuals think, reason, and come to conclusions, influenced by factors like culture, education, and personal experiences.

Piaget

A reference to Jean Piaget, a Swiss psychologist known for his work in developmental psychology and his theory of cognitive development in children.