Which of the Following Is One of the Customer-Driven Approaches

question 32

Multiple Choice

Which of the following is one of the customer-driven approaches to improving productivity?

• A)Ask customers not to use third parties.
• B)Limiting customer involvement in production.
• C)Changing the timing of customer demand.
• D)Reducing backstage elements of production.
• E)Reducing front-stage elements of production.

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Definitions:

Characteristic Behavior

Actions or reactions of an individual or group that are typical or expected based on their personality, culture, or social context.

Reinforcement

A process in psychology that increases the likelihood of a behavior by administering a reward or removing a negative outcome after the behavior occurs.

Learning Through Reinforcement

A process in behavioral psychology where the likelihood of a behavior is increased or decreased through rewards or punishments.

Imitation

The action of using someone or something as a model and copying their behaviors, actions, or characteristics.