The Wheel of Loyalty Is Composed of Which of the Following

question 21

Multiple Choice

The wheel of loyalty is composed of which of the following three main components?

• A)Create loyalty bonds; deliver quality service; segment the market
• B)Create loyalty bonds; build higher level bonds; deliver quality service
• C)Build a foundation for loyalty; create bundling; build higher level bonds
• D)Build a foundation for loyalty; create loyalty bonds; reduce churn drivers
• E)Create loyalty bonds; understand customer value; understand service value

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Definitions:

Plato

An ancient Greek philosopher, considered one of the pivotal figures in the development of Western philosophy, known for his works on ethics, epistemology, and metaphysics.

Aristotle

An ancient Greek philosopher and polymath whose writings covered a wide range of subjects, including physics, metaphysics, poetry, theater, music, logic, rhetoric, politics, and ethics.

Nature

All aspects of the material world around us, such as wildlife, vegetation, geographical features, and other naturally occurring elements and formations on earth, excluding humans and their inventions.

Nurture

The process by which environmental factors contribute to the growth and development of an individual.