Which of the Following Is NOT One of the Productive

question 39

Multiple Choice

Which of the following is NOT one of the productive capacity forms in a service context?

• A)Physical facilities designed to contain customers
• B)Physical equipment used to process people, possessions, or information
• C)Customers
• D)Labor
• E)Infrastructure

---

Definitions:

Internal Service Departments

Departments within an organization that provide essential services to other departments rather than external customers, such as IT support or human resources.

Inventory Control

The processes and procedures used to manage the ordering, storage, and use of components that a company will use in the production process or the management of stock available for sale.

Investment Turnover

A ratio used to measure the efficiency of a company's use of its investments in generating sales revenue, indicating how well the company is utilizing its assets.

Return On Investment

A metric for determining an investment's profitability or efficiency, achieved by dividing the net profit by the investment's total cost.