The First Step in Developing a Service Blueprint Is ____________

question 25

Multiple Choice

The first step in developing a service blueprint is ____________.

• A)to reach a consensus on which activities are more important than others
• B)to identify all the key activities involved in creating and delivering the service
• C)to identify the links between a set of alternative service possibilities
• D)to identify the key employees who will be enacting the service blueprint
• E)to identify the key customers who will be participating in the service

---

Definitions:

Human Ecology

An interdisciplinary field focusing on the relationships between humans and their environments, including urban settings and natural landscapes.

Urban Growth

The increase in the population and physical size of cities and towns.

Total Fertility Rate

The average number of children that would be born to a woman over her lifetime in a population.

South Korea

is a country located in East Asia, known for its advanced technology, dynamic culture, and rapid economic development since the mid-20th century, officially called the Republic of Korea.