Customers Do Not Need Training to Help Them Perform Well

question 3

True/False

Customers do not need training to help them perform well because they already know what they want.

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Definitions:

Distress

A state of emotional, mental, or physical strain or tension resulting from adverse or demanding circumstances.

Neglectful

Failing to provide adequate attention, care, or support, often resulting in harm or detriment to the well-being of others.

Erikson

Refers to Erik Erikson, a developmental psychologist known for his theory on the psychosocial development of humans.

Mistrust

A lack of confidence in the reliability or truth of something or someone.