Service Employees Should Have Which Set of the Following

question 17

Multiple Choice

Service employees should have which set of the following?

• A)Positive attitude, technical skills, and analytical skills.
• B)Positive attitude, leadership skills, and analytical skills.
• C)Technical skills, leadership skills, and interpersonal skills.
• D)Positive attitude, interpersonal skills, and technical skills.
• E)Technical skills, leadership skills, and analytical skills.

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Definitions:

Arithmetic

A branch of mathematics dealing with the properties and manipulation of numbers, including operations such as addition, subtraction, multiplication, and division.

Selective Attrition

The process where certain kinds of participants drop out of a study over time, potentially skewing the results.

Demand Characteristics

Subtle cues or signals in an experimental setup that suggest to participants what behavior is expected or desired, potentially influencing the outcomes of the study.

Replicability

The ability of a study or experiment to be repeated or reproduced to verify results and confirm reliability and validity of findings.