Figure 2-3 
-Refer to Figure 2-3.What does the arrow going from oval A to rectangle 2 represent in the figure?
Definitions:
Credit Memorandum
A document issued by a seller to a buyer, reducing the amount that the buyer owes under the terms of an earlier invoice.
Petty Cash
A small amount of cash kept on hand used for paying minor or incidental expenses in a business setting.
Postage Expense
The cost incurred by a business for sending mail.
Role Expectations
Social norms regarding the behaviors and responsibilities associated with a particular social status or position.
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