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Figure 35-6
Use the graph below to answer the following questions.
-Refer to Figure 35-6.Curve 1 is the
Personal Control
The use of frequent human interaction to enforce control.
Normative Control
Control that gets subunits to adhere to the values of the organization.
Human Interaction
The communication and relationships between people, whether in person or through digital means.
Output Control
Control that focuses on profitability and/or market share.
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