The Following Information Relates to Questions 16 and 17

question 4

Multiple Choice

The following information relates to questions 16 and 17
TelCo provides a bundled service offering to a customer for $3000 upfront. The services provided are as follows:
Upfront advice
'on-call' advice
Database access for a 2-year period
If TelCo were to charge a separate fee for each service if sold separately the fee would be:
Up-front advice $200
On-call advice $2600
Database access $800
-The revenue that would be recorded by TelCo at the inception of the agreement is:

• A) $166
• B) $833
• C) $1500
• D) $3000

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Definitions:

Simple Method

An uncomplicated and straightforward approach or technique to accomplish a task.

Minority Opinions

Views or judgments that are held by a smaller segment of a group, differing from the consensus or majority standpoint.

Synectics

A problem-solving methodology that stimulates thought processes of which the participants are usually unaware, often used in group settings to foster creativity.

Creative Thinking

The ability to think outside the box and generate innovative ideas or solutions to problems.