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With whom should the auditor communicate whenever he or she determines that senior management fraud may be present, even if the matter might be considered inconsequential?
Improved Quality
The enhancement or upgrading of a product’s, service’s, or process’s features, performance, or reliability to meet or exceed customer expectations.
Worker Morale
The overall outlook, attitude, satisfaction, and confidence that employees feel towards their work and workplace.
Quality Circle
A volunteer group composed of workers who meet together to discuss workplace improvement and problem-solving strategies.
Internal Customers
Employees or departments within an organization who depend on the support or services provided by other parts of the company to fulfill their job duties.
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