Examlex
Match the following critical success factors with the appropriate perspective of the balanced scorecard. Use the following key: F = Financial, C = Customer, IB = Internal business, and LG = Learning and growth.
Internal Attributions
Internal Attributions refer to the explanation of an individual's behavior based on internal characteristics or traits, such as personality, effort, or ability.
External Attributions
The process of explaining someone's behavior by attributing it to external circumstances or environments rather than to personal characteristics.
Mentor Relationships
The professional relationship between a more experienced individual (mentor) and a less experienced individual (mentee), aimed at the mentee's growth and development.
Positive Reinforcement
A technique used in behavior management that involves the addition of a rewarding stimulus following a desired behavior, encouraging its recurrence.
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