Which of the Following Statements Regarding the Balanced Scorecard Approach

question 64

Multiple Choice

Which of the following statements regarding the balanced scorecard approach is false?

• A) Because of changing technology, global competition, and an increased awareness of the need to focus on customer needs, nonfinancial and qualitative performance measures have become an integral component of effective managerial decision making.
• B) The balance scorecard approach integrates both financial and nonfinancial performance measures.
• C) The balanced scorecard approach requires looking at performance from four different but related perspectives: financial, customer, internal business, and learning and growth.
• D) The balance scorecard approach is not as useful for performance measurement as traditional accounting measures.

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Definitions:

Oat Bran

The outer layer of the oat grain, rich in dietary fiber and nutrients.

Milling

The process of grinding, crushing, or cutting material into smaller pieces or powder, commonly used in food processing and metalworking.

Uncontrollable Costs

Expenses that cannot be directly modified or controlled by a company's management in the short term, often due to external factors.

Direct Expenses

Costs that can be directly traced to the production of specific goods or services.