Which of the Following Items Used to Measure Customer Response

question 121

Multiple Choice

Which of the following items used to measure customer response time would not be used to measure manufacturing cycle time?

• A) Time it takes to process raw materials into a completed product.
• B) Time spent waiting for a machine's availability.
• C) Time spent inspecting the materials for quality control.
• D) Time spent delivering the product to the customer.

---

Definitions:

Perceptual

Relating to the ability to interpret or become aware of something through the senses.

Impact

The effect or influence of one factor on another, which may refer to social, economic, environmental, or personal outcomes.

Environmental

Pertaining to the natural world or the ecological conditions that affect organisms and human societies.

Exception Questions

Inquiries made to help an individual identify times when the problem they are dealing with was not present or was less problematic, often used in solution-focused therapy.