A Technical Repairperson Is Trying to Determine the Cause of a Recent

question 62

Multiple Choice

A technical repairperson is trying to determine the cause of a recent outage. The first step in the problem-solving is needed to repair the damage is for the repairperson to:

• A) use trial-and-error to check for causes.
• B) assess the situation by evaluating all relevant factors.
• C) determine the efficacy of each solution used.
• D) try out different approaches until one fixes the problem.

---

Definitions:

Emphasis Animation

A type of animation used in presentations or digital content to draw attention to specific elements or text.

Arrange All

A feature in many software applications that organizes open windows or documents so that they are all visible simultaneously.

Proportionally Resize

The process of changing the size of an object, such as an image, while maintaining its original aspect ratio to prevent distortion.

WordArt

A feature in Microsoft Office programs that allows the creation of stylized text with various special effects.