The Manager of a Computer Help Desk Operation in Moncton

question 19

Multiple Choice

The manager of a computer help desk operation in Moncton has collected enough data to conclude that the time per call is normally distributed with a mean equal to 8.21 minutes and a standard deviation of 2.14 minutes. What is the probability that three randomly monitored calls will each be completed in 4 minutes or less?

• A) about 0.00001
• B) about 0.4756
• C) about 0.0244
• D) about 0.0732
• E) about 0.1076

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Definitions:

Speech

Speech is the verbal expression of thoughts, feelings, or information, made possible through the coordinated use of the vocal tract, including the tongue, throat, and lips.

Brain Plasticity

The capacity of the nervous system to change its structure and function in response to experience or injury.

Damaged Brain Area

A region of the brain that has been impaired or injured due to trauma, disease, or other conditions.

Parietal Lobes

The region of the brain located behind the frontal lobes, responsible for integrating sensory information, including spatial sense and navigation.