The Manager of a Computer Help Desk Operation in Moncton

question 19

Multiple Choice

The manager of a computer help desk operation in Moncton has collected enough data to conclude that the time per call is normally distributed with a mean equal to 8.21 minutes and a standard deviation of 2.14 minutes. What is the probability that three randomly monitored calls will each be completed in 4 minutes or less?

• A) about 0.00001
• B) about 0.4756
• C) about 0.0244
• D) about 0.0732
• E) about 0.1076

---

Definitions:

Young Adults

Individuals in the age group typically ranging from late teens to early thirties, often considered a critical stage for personal and professional development.

Parent/Child Conflict

Involves disagreements, disputes or discord between parents and children, often arising from differences in opinions, values, or beliefs.

Adolescence

The transitional stage of physical and psychological development that occurs between childhood and adulthood, characterized by significant growth and change.

Insecure Attachment

A type of attachment characterized by anxiety, avoidance, or ambivalence toward caregivers, often resulting from inconsistent or unresponsive caregiving.