Tim Hortons Conducts a Random Survey of 1000 Customers in Their

question 8

Multiple Choice

Tim Hortons conducts a random survey of 1000 customers in their Ottawa outlets on a particular day. For each customer they collect data on the time taken to fill the order, how frequently the customer comes to Tim Hortons in a week, whether the customer purchased only coffee or additional item(s) , and the level of overall satisfaction using a scale from 1 to 5. Which of the variables is quantitative?

• A) the time taken to fill the order, and how frequently the customer comes to Tim Hortons in a week
• B) whether the customer purchased only coffee or additional item(s)
• C) the level of overall satisfaction
• D) whether the customer purchased only coffee or additional item(s) and the level of overall satisfaction
• E) the level of overall satisfaction and how frequently the customer comes to Tim Hortons in a week

Distinguish between the mechanisms of short-term and long-term memory storage.

Understand the role of schemas in memory recall and the tendency to remember schema-consistent information.

Identify the effects of pre- and post-event schemas on memory recall.

Recognize the misinformation effect and its impact on memory accuracy.

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Definitions:

Stockholders' Equity

The portion of a company's assets that belongs to the shareholders, calculated as the company's total assets minus its total liabilities.

Assets

Economic resources owned or controlled by a business or an individual that are expected to bring future benefits.

Financial Statements

Official documentation of a business, individual, or entity's financial condition and operations, normally comprising the income statement, balance sheet, and statement of cash flows.

Statement of Cash Flows

A financial statement that shows how changes in balance sheet accounts and income affect cash and cash equivalents, dividing activities into operating, investing, and financing.