Members of More Powerful Groups __________

question 37

Multiple Choice

Members of more powerful groups __________.

• A) work harder than others
• B) work less than others
• C) have advantages over others
• D) have no advantages over others

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Definitions:

Reengineering

Reengineering involves fundamentally redesigning business processes, structures, and systems to achieve significant improvements in performance, productivity, and quality.

TQM

Total Quality Management is a management approach focused on long-term success by focusing on customer satisfaction, and involving all members of an organization in improving processes, products, services, and the culture in which they work.

Organizational Change

The process through which organizations transform their structure, strategies, processes, or culture to adapt to changes in the environment.

Reengineering

is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.