Billy Contracts to Build Harry a House for $100,000

question 34

Multiple Choice

Billy contracts to build Harry a house for $100,000. While laying the foundation, Billy unexpectedly discovers that the area is prone to lightning, to avoid which a lightning rod has to be installed. To ensure that Billy does not delay, Harry agrees to pay $50,000 more than originally agreed. In this unforeseen difficulty arising after the contract is made, in which of the following ways can Billy claim the remaining amount?

• A) After the house is constructed, Harry refuses to make the extra payment. The lightning rod costs Billy $100. Harry has no obligation because he only made an illusory promise.
• B) After the house is constructed, Harry refuses to make the extra payment. The lightning rod costs Billy $45,000. The problem may be resolved by an accord and satisfaction.
• C) After the house is constructed, Harry refuses to make the extra payment. After persistent bargaining, Harry gives a check of $100,100 to Billy, which is encashed by him.
• D) After the house is constructed, Harry refuses to make the extra payment. After persistent bargaining, Billy agrees to settle for $90,000 and an old bike from Harry.
• E) After the house is constructed, Harry refuses to make the extra payment. After persistent bargaining, Billy agrees to settle for $90,000, if Harry tutored Billy's son.

Acknowledge the importance of not taking customer feedback personally to protect self-esteem.

Understand the economic shift towards a service economy in the United States.

Recognize the importance of ethical customer service practices.

Emphasize the human aspect of customer service, including empathy and ethical treatment.

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Definitions:

Fordlandia

A failed industrial town and rubber plantation established by Henry Ford in the Brazilian Amazon during the 1920s, intended to secure a rubber supply for Ford Motor Company.

Fundamentalism

Anti-modernist Protestant movement started in the early twentieth century that proclaimed the literal truth of the Bible; the name came from The Fundamentals, published by conservative leaders.

Scopes Trial

A landmark American legal case in 1925 that debated the legality of teaching evolution in public schools.

Freedom

The condition or right of being able to act, speak, or think as one wants without hindrance or restraint.