Lance Is Studying the Relationship Between Sales Training of the Sales

question 21

Multiple Choice

Lance is studying the relationship between sales training of the sales force and customer satisfaction and loyalty. When researchers like Lance are focused on explanation rather than prediction, then which of the following is most appropriate when using simple regression?

• A) standardized regression coefficient (b)
• B) Y-intercept a
• C) c²
• D) raw parameter estimates

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Definitions:

Legitimate use of force

Refers to the socially sanctioned, legal, or accepted use of physical power or coercion by individuals or institutions, especially by the state or law enforcement, to maintain order or enforce laws.

Rational-legal authority

A form of leadership where authority is based on legal legitimacy and bureaucratic procedures, as opposed to traditional or charismatic forms of governance.

State

An institution that maintains a monopoly over the legitimate use of force in a given territory.

Political systems

Refers to the framework of formal legal institutions, processes, and norms through which a society organizes its governance and allocates authority to make and enforce policies.