An Analysis That Compares the Answer to the Question: "How

question 1

Multiple Choice

An analysis that compares the answer to the question: "How important is each of these attributes to you for an overnight delivery service?" (e.g.on-time delivery,accurate invoicing,price,and so forth) when comparing several delivery service companies with a rating scale that rates these companies on the quality of their service on these same attributes is known as a(n) :

• A)moderator analysis
• B)contingency analysis
• C)importance-performance analysis
• D)index analysis

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Definitions:

Regression Model

A statistical technique used to predict the value of a dependent variable based on the values of one or more independent variables.

Significant

A term used in statistics to denote that a result is not likely to occur by chance alone, and therefore indicates a meaningful difference or relationship.

Level of Significance

A threshold used in statistical hypothesis testing to decide whether to reject the null hypothesis, usually expressed as a probability value (p-value).

Inclusion of Education

The practice of incorporating educational elements, values, or practices into broader spheres or systems.