You Are on a Service Call to Fix a Customerʹs

question 108

Multiple Choice

You are on a service call to fix a customerʹs printer when she asks you to install a software package. The software is on a personally made CD with the key written on it. You suspect the software is pirated. What do you do?

• A) Install the software.
• B) Inform the customer that installing pirated software is a criminal offense.
• C) Call your supervisor.
• D) Report it immediately to the customerʹs supervisor.

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Definitions:

Anorexia

An eating disorder characterized by an obsessive fear of gaining weight, leading to severe restriction of food intake and malnourishment.

Academically Successful

Refers to achieving high marks and exceeding average standards in an educational setting.

Primary Drives

Basic biological needs such as thirst or hunger that motivate behavior to satisfy those needs.

Physiologically Based

Pertains to the underlying physiological or biological mechanisms of an organism or process.