Why Is It Easier to Deal with a Customer in Person

question 164

Multiple Choice

Why is it easier to deal with a customer in person than on the phone?

• A) You can make an easier judgment about their computer problem.
• B) You can see whether she is telling the truth.
• C) You can ensure the message has been received.
• D) You can use body language to convey your message.

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Definitions:

Perpetual Inventory System

An inventory accounting method that instantly records inventory sales or purchases using computerized point-of-sale systems and enterprise asset management software.

Accounts Receivable

This refers to the money owed to a company by its customers for goods or services that have been delivered or used but not yet paid for.

Payee

The party in a financial transaction who receives payment.

Liquidation Value

The estimated total value of a company's assets if it were to be liquidated immediately.