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List Three Tips for Dealing with Anyone When Communicating Over

question 95

Essay

List three tips for dealing with anyone when communicating over the phone.


Definitions:

Belongingness

The feeling of being an accepted and integral part of a group, community, or environment.

Cultural Discontinuity

When students feel disconnected with the overall cultural environment of the classroom because it does not reflect their culture.

Acculturation

The process of cultural change and psychological adjustment that results following contact between cultures.

Cultural Competence

Cultural competence involves understanding and appropriately responding to the unique combination of cultural variables and the full range of dimensions of diversity that the professional and client/patient/family bring to interactions.

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