Fred, the Finicky Technician, Has Determined That There Is No

question 49

Multiple Choice

Fred, the finicky technician, has determined that there is no communication between one computer and a networked printer. What are the NEXT two steps that he will take?

• A) Identify the problem.
• B) Establish a theory of probably cause (question the obvious).
• C) Test the theory to determine the cause.
• D) Establish a plan of action to resolve the problem and implement the solution.
• E) Verify full system functionality and, if applicable, implement preventive measures.
• F) Document findings, actions, and outcomes.

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Definitions:

Cold Weather

A condition characterized by low ambient temperatures that can affect human comfort, health, and activities.

Narcotic Analgesic

A class of medications designed to relieve pain by acting on the central nervous system to produce pain relief, sedation, and, at times, euphoria.

Hypothermic

Refers to a dangerously low body temperature, a condition that happens when the body loses heat faster than it can produce heat.

High Altitude

Refers to elevations above sea level, usually over 2,400 meters (8,000 feet), known to affect human physiology.