Nelly, The-Constant-Nag Computer User, Complains That Her Laptop Is Broken

question 67

Multiple Choice

Nelly, the-constant-nag computer user, complains that her laptop is broken. She states that she charged the laptop battery last night, but when she powered on the laptop at the first customer office, the laptop would not power on. What is the first step in troubleshooting this problem?

• A) Tell Nelly to call the help desk.
• B) Remove all nonessential peripheral devices such as the optical drive and wireless adapter and power on the laptop.
• C) Do an extended memory test on the laptop.
• D) Connect the AC adapter and power on the laptop.

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Definitions:

Intermediate Range

A middle distance or period between two points or durations.

Rate Of Output

The speed at which goods or services are produced or delivered by an organization, often measured in units per time period.

Demand Forecasts

Predictions about future demand for a product or service based on historical data, trends, and analysis of market conditions.