An Important Factor When Considering an SPS Is

question 41

Multiple Choice

An important factor when considering an SPS is .

• A) Switching time
• B) Modem speed
• C) Network connection speed
• D) The cost of electricity

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Definitions:

Pity

A feeling of sorrow and compassion caused by the suffering and misfortunes of others.

Deep Acting

The process of managing one's emotions by trying to feel the emotions one is attempting to display, as opposed to just outwardly expressing them.

Surface Acting

An emotional labor strategy where individuals display emotions that they do not genuinely feel to fulfill job requirements.

Emotional Dissonance

A state of conflict between expressed emotions and the emotions actually felt, common in service roles.