What Is a Benefit of Active Listening

question 216

Multiple Choice

What is a benefit of active listening?

• A) Enables you to solve a problem faster
• B) Enables the customer to control the conversation
• C) Allows the customer to feel in control
• D) Enables more billable hours, which helps with business bottom lines

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Definitions:

Tax-exempt Interest Payments

Interest income that is not subject to federal income tax.

Riskier Loans

Loans that have a higher chance of default, often associated with higher interest rates to compensate for the increased risk.

Pure Rate

In finance, often refers to the interest rate or yield on a security that is devoid of any risk, representing the cost of borrowing without the influence of risk factors.

Mortgage Loans

Loans secured by real property through the use of a mortgage note which evidences the existence of the loan and the encumbrance of that realty.