A Term to Describe When a Computer Technician Pays Close

question 195

Multiple Choice

A term to describe when a computer technician pays close attention to what the customer is saying is

• A) Active listening
• B) Proactive
• C) Polite
• D) Protocol

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Definitions:

Control

The process of monitoring and regulating variable factors to ensure the desired standards or outcomes are achieved.

Collaborative Filtering

A technique used by recommendation systems to suggest products or content by analyzing patterns from user behavior.

Image Recognition

A technology that identifies objects, places, people, writings, and actions in images or video through artificial intelligence and machine learning.

Artificial Intelligence

The simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.