A Term to Describe When a Computer Technician Pays Close

question 195

Multiple Choice

A term to describe when a computer technician pays close attention to what the customer is saying is

• A) Active listening
• B) Proactive
• C) Polite
• D) Protocol

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Definitions:

Developing Countries

Countries characterized by a low standard of living, lack of industrial development, and a low Human Development Index compared to other nations.

Public Relations Campaigns

are strategic communication processes that build mutually beneficial relationships between organizations and their publics.

African Americans

A racial or ethnic group in the United States with ancestry from the black racial groups of Africa.

Trendsetting

The activity or capability of setting new trends or being influential in establishing new directions in fashion, design, culture, or business.